About us


About Usability HQ

Usability HQ is an experienced usability and design consultancy, based in Christchurch, New Zealand. We are experts in a wide range of usability services, from analyzing the usability and accessibility of websites, web and software applications, and hardware devices to user research and testing. Furthermore, our team can design / redesign your websites to match usability guidelines and more importantly match your customers' needs and expectations.

Why we Are Different

  • We care. We help you increase revenue, retain and increase your customer base.
  • We watch and listen. We don't just hand you a design! We watch your end-users using your application/device, listen to their concerns, and keep on testing until we produce a usable design that meets your end-users' needs.
  • We advise. Not only do we evaluate the usability and accessibility of your product, we give you advise on how to fix any usability problems, and produce design recommendations.
  • We want to know you and your end-users. We're a friendly bunch, and we would love to see you at work, and see your end-users (in their environment) using your application/device to better understand their needs.
  • We're not just passionate, we're experts. Each member of our team is an experienced professional, with a Masters degree in Computer Science majoring in Human-Computer Interaction.
  • We're small. Therefore we're friendly, flexible, and fast.
  • We're commited to making the world a usable place. Usability is everywhere, from web applications, to the keyboard, and remote control. Any device used by us humans should undergo a usability study. However, sadly, this was only realised recently. Hence, our aim to educate people about usability and make the world a usable place.
  • We belong to professional bodies.We are members of the Usability professionals Association.

Our People

We're a small team of professionals with a diverse background in user experience design, research, and usablity. We have passion about usability, and share the desire to help clients improve their user experience.

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